Privacy & Data Protection
At Veronica Gray Photography LLC, we believe that your privacy is a cornerstone of our professional relationship. This policy details our rigorous standards for collecting, managing, and safeguarding your personal information.
1. Information We Collect
To fulfill physical art orders and provide logistical support, we collect the following data points:
- Identity Data: Full name and contact preferences.
- Logistical Data: Shipping address and phone number (required for carrier coordination).
- Transactional Data: History of acquisitions and fulfillment status.
2. Purpose of Processing
Your data is used strictly for operational transparency and the delivery of physical goods. We do not engage in behavioral tracking or aggressive marketing. Data processing is limited to:
- Generating shipping labels and customs documentation.
- Providing order status updates via email.
- Processing returns and refunds in accordance with our 15-day policy.
3. Non-Disclosure & Third-Party Sharing
We have a Zero-Sale policy: Your personal information is never sold, rented, or traded to third-party marketers. We only share data with service providers necessary for business operations, specifically:
- Logistics Partners: USPS and UPS (for physical delivery).
- Financial Gateways: PayPal and Stripe (for secure payment processing).
4. Regional Rights (CCPA & GDPR)
As a California-based entity, we honor the California Consumer Privacy Act (CCPA). You have the right to request access to the personal data we hold, as well as the right to request its deletion at any time. Despite serving the U.S. market, we also maintain standards consistent with GDPR principles regarding data transparency and user consent.
Data Protection Officer: For any privacy concerns or to exercise your data rights, please contact our compliance desk at [email protected].